Request by email, phone or fax
If you contact us by email, phone or fax, your request, including all resulting personal data (name, request), is only stored and processed by us for the purposes of processing your subject for concern. We will not disclose these data without your permission.
These data are processed on the basis of Art. 6 Para. 1 lit. b) GDPR, provided your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Para. 1 lit. a) GDPR) and / or on our legitimate interests (Art. 6 Para. 1 lit. f) GDPR), as we have a legitimate interest in effectively processing the requests addressed to us.
We will retain the data you provide via contact requests until you ask us to delete them, you revoke your consent for storage or the purpose for their storage is no longer applicable (e. g. after the processing of your subject for concern has been completed). Any mandatory statutory provisions - especially mandatory retention periods - remain unaffected.